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All consular posts in
Spain can issue an emergency passport, valid for a single journey to
the United Kingdom.
The British Consulate-General
in Madrid also issues full 10 year passports. Applications should be
made on the relevant C1 form for adults, or C2 form for under-16s.
You should enclose two passport size photographs, taken with a white
background, one of which must be countersigned, and the fee. If your
application is for a passport renewal, you should also include your
old passport. We aim to process all routine passport applications
within ten days of receipt of a fully completed application and the
correct fee. We do not offer a fast track service for passports and
cannot bring forward your application for a passport except in the
most extreme compassionate circumstances such as a death, accident
or serious injury. We would also require documentary evidence (eg a
letter from a doctor) of this before agreeing to escalate your
passport application.
Please read the notes
and complete the application form carefully. Failure to do so
may mean we return the application to you for completion. Please
include your best daytime telephone contact number/s. Because we
scan your signature it is important that you sign well within the
signature box provided.
For further enquiries
about passports for the UK, please call:
807 42 90 26 between 09:00 and 17:30. This service is provided by
Abtran, calls cost €1.09 per minute. Please note, this number does
not work from outside Spain, so you will need to telephone from a
Spanish landline or Spanish mobile telephone.
The UK premium numbers
(0906 664 1717) will service any calls from within the UK from
family members of applicants residing in Spain, with enquiries
regarding status updates or general enquiries. The lines were set up
to assist applicants further with enquiries, who may not have access
to premium numbers themselves within the countries listed above. The
service is operated by ABTRAN and calls cost £1.50 per minute. They
will operate between 9am - 5.30pm UK time Monday to Friday excluding
UK bank holidays.
SUBMITTING APPLICATIONS
Information on where to send your application, and how long you can
expect the process to take (see below)
DOCUMENTS REQUIRED
The documents you will need to include for the various types of
applications.
Please note we can no longer include children on new passports
issued. You should obtain a separate passport for each child.
Children who are already included on passports may continue to
travel with the bearer until that passport expires or the child
reaches 16 years of age.
GRATIS PASSPORTS FOR THOSE BORN ON OR BEFORE 02.09.1929.
You can submit your
application to us in the following ways:
In person at our office in Madrid
We accept payment in cash only. Office hours are from 08.30 to
15.00, Monday to Friday. From 18 July to 2 September our office
hours are from 08.30 to 13.30. You will be given a date when your
passport will be ready for collection. If you are unable to collect
your own passport, or that of your child (aged under 16), you must
provide the person collecting it with the receipt and written
authorisation.
We are located at Paseo de
Recoletos 7/9, 4º, 28004 Madrid.
By registered post (Certificado)
Applications should be sent to:
Passport Section
British Consulate-General Madrid,
Paseo de Recoletos, 7/9
28004 Madrid.
Do not send cash in the
envelope. You should pay for the passport by enclosing a
banker's draft (cheque bancario only from a Spanish bank) made
payable to the British Consulate-General, Madrid, with your
application. Please add 4 euros to cover the cost of registered
return post. Please write your name clearly on the back of the draft.
Personal cheques are not accepted.
APPLICATIONS FROM ANDORRA:
Applications from Andorra
should be paid by giro. "Giro ordinario" may take a week to arrive
while "giro telegráfico" arrives within 24 hours.
If you have any doubts about the security or speed of the postal
service in your area please apply in person or by courier, otherwise
we will return your passport by registered post.
We will return your passport by registered post.
By courier
Courier applications are not treated as urgent.
Please mark the form 'courier'. You will then have to contact our
call centre Abtran to establish when your passport is ready, and to
be given the number of your new passport to use as a reference
number with the courier company. Before we will give a new passport
to a courier messenger we require the name of the holder of the new
passport, the address the passport is to be returned to and the
passport number. If we do not have this information we will not
release a passport to a courier.
We cannot organise couriers
on your behalf. We do not recommend any particular company but list
these two companies here as our customers use them on a regular
basis. The British Consulate cannot intervene in any dispute that
may arise between these companies and our customers.
MRW: 902 300 400
SEUR: 902 10 10 10 |
